Wider ChatSupport & Help
Quick answers to common questions, and how to reach us.
How do I find people for an activity?
Tell Wider AI what you want to do. It suggests people only when it finds a strong match, or keeps searching for you.
How do I join an activity?
Tap Join on a Feed post. Some organizers approve requests first; when it's full you're added to the waitlist automatically.
Why was my message blocked?
We block phone numbers, links, outside chat apps, and any dating or suggestive content. If it was a mistake, tap “Request review” next to the message.
How do I report someone or an activity?
Use the ⋮ menu in a chat or post, choose Report and pick a reason. Our safety team reviews every report.
How do I control what others see?
In Settings → Profile you can show or hide every field, including your photo, name and age.
How do I deactivate my account?
Contact support. Deactivation is reversible; your data is deleted only on an explicit request.
Contact us
For anything else, email support@widerchat.com. We usually reply within two business days.
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